365a Terms & Terms & Conditions

01. General Information

365a (hereinafter referred to as the "Platform", "we", or "us") is an internationally licensed online gaming platform offering slots, fish games, Live Casino, and Sports Betting services to users in Bangladesh.

These Terms & Conditions apply to the 365a website (https://365a.onl) and all its services. By accessing, registering on, or using any service on this website, you are voluntarily agreeing to these terms.

• These terms are written in English and apply to users in Bangladesh.
• 365a may update these terms at any time without prior notice.
• Updated terms take effect from the date they are published.
• It is your responsibility to check this page regularly.

02. Account Registration & Eligibility

To open an account with 365a, you must meet the eligibility requirements below. These conditions are mandatory, and 365a reserves the right to reject any registration that does not satisfy them.

Age & Identity

• The registrant must be at least 18 years must be.
• A valid mobile number and email address must be provided.
• All information provided at registration must be truthful and accurate.
• Registering with a false identity is strictly prohibited.

One Account Policy

Only one 365a account is permitted per person, household, device, IP address, or payment method. If multiple accounts are detected, all accounts will be terminated and any accumulated balance will be forfeited.

03. Deposit & Withdrawal Policy

365a currently supports transactions via Mobile Banking, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladesh Taka (BDT).

Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal processing will be put on hold until KYC verification is completed.
• The maximum daily withdrawal limit is BDT 50,000 (separate limits apply for VIP users).
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after wagering requirements are fulfilled.
• 365a may temporarily place a hold on withdrawals in cases of suspicious activity.

04. Bonus & Promotional Offers

365a regularly offers welcome bonuses, reload bonuses, cashback, and special promotional offers. Each bonus has its own specific terms and conditions that must be read before claiming.

General Bonus Terms

• Wagering Requirement: Most bonuses require bets of 20–30x the combined deposit and bonus amount.
• Time Limit: If wagering requirements are not completed within 30 days of receiving the bonus, the bonus will be cancelled.
• Game Restrictions: Bonus balances cannot be used, or have limited contribution, in certain games.
• Maximum Win: There may be a cap on the maximum amount withdrawable using bonus funds.
• One bonus per person: Each promotion can be claimed once per user.

05. Game & Betting Rules

All game outcomes on the 365a platform are determined by internationally certified RNG (Random Number Generator) technology. There is no human intervention in any game result.

• Once a bet is placed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, 365a will resume it from the last confirmed state.
• The dealer's decision is final in Live Casino.
• In Sports Betting, bets will be refunded if a match is cancelled.
• Maximum bet limits vary by game and are displayed within the game interface.

In Case of Technical Issues

365a is not responsible for game losses resulting from internet disconnections or device issues. However, bet refunds may be considered in cases where a technical error is confirmed on the server side.

06. Prohibited Activities

The following activities are strictly prohibited on 365a. Violations may result in account termination and legal action where necessary.

• Creating multiple accounts to claim bonus benefits.
• Playing games using bots, scripts, or automated software.
• Accessing or attempting to access another user's account.
• Using the platform for money laundering or any illegal financial transactions.
• Deliberately exploiting errors in the game system.
• Attempting to harass or harm another user.
• Submitting fake payment slips or documents.
• Accessing the platform from a restricted region using a VPN.

07. Account Suspension & Closure

Closed by 365a

365a reserves the right to suspend or close any account without notice in cases of rule violations, fraud, KYC failure, or regulatory authority directives.

Closed by User

You may close your account at any time by contacting our support team. Please withdraw all valid balances before closing your account.

Self-Exclusion

To help prevent problem gambling, 365a offers a self-exclusion feature. Your account can be deactivated for a set period (from 30 days up to permanently). Any attempt to open a new account while self-exclusion is active will also be blocked.

08. Privacy & Data Protection

365a handles your personal information with the utmost care. Our full Privacy Policy Privacy Policy page Available.

• Your information is never sold or shared with third parties.
• All data transmissions are secured with 256-bit SSL encryption.
• Payment information is stored on a separate, secured server.
• Information may be disclosed in response to lawful requests from regulatory authorities.

09. Limitation of Liability

365a is not liable for any financial losses arising from gaming. Gaming is a form of entertainment and winnings are never guaranteed. You place bets voluntarily and at your own discretion.

• 365a's maximum liability for platform technical errors is limited to the value of the transaction in question.
• 365a is not responsible for delays caused by third-party services such as banks or mobile banking providers.
• It is the user's responsibility to keep their account password secure.

10. Contact & Dispute Resolution

If you have any issues or complaints, please contact our Via Live Chat Support Get in touch. Our team provides support 24 hours a day. Most issues are resolved within 3 minutes.

• If you don't receive a response on live chat, email us at [email protected]
• An initial response will be provided within 48 hours of submitting a complaint.
• 365a's decision shall be considered final in the resolution of any dispute.
• Applicable international arbitration rules will govern any legal disputes.