365a FAQ —
All your questions answered here

No. Only one account can be registered per mobile number. Any attempt to create multiple accounts will result in permanent suspension of all associated accounts and possible forfeiture of balances. 365a strictly enforces this rule to maintain a fair and secure gaming environment.

On the login page Go to the login page and click "Forgot Password?" An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes just 2–3 minutes. If you run into any issues, reach out to the support team.

Five consecutive incorrect password attempts will temporarily lock your account. It unlocks automatically after 30 minutes. If you need access sooner, contact our support team — they'll verify your identity and restore access.

Yes, 365a is fully mobile-friendly. You can easily log in from Chrome, Firefox, or Safari on any Android or iOS device — no separate app download needed to enjoy the full experience.

You can deposit on 365a via Mobile Banking, Nagad, Rocket, and local bank transfer — the most popular payment methods in Bangladesh, making it easy to top up from anywhere.

The minimum deposit on 365a is just BDT 500. A special welcome bonus applies to your first deposit as a new player. Maximum deposit limits are determined by your account's VIP tier.

Deposits via Mobile Banking, Nagad, and Rocket typically arrive within 5–15 minutes. Bank transfers may take up to 1–2 hours. If your deposit takes longer than 30 minutes, contact support with your transaction reference number.

No, 365a does not charge any additional fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees in accordance with their own policies.

Log in to your account, On the withdrawal page, Go to the withdrawal page and select your preferred payment method (Mobile Banking/Nagad/Rocket/Bank), enter the amount and account number, then submit your request. Funds typically arrive within 5–30 minutes.

The minimum withdrawal amount is BDT 300. The daily maximum depends on your VIP level. Standard members have a daily limit of BDT 50,000, while VIP members enjoy a significantly higher limit.

If your request is still being processed, the support team may be able to cancel it. However, once a transfer has been initiated, cancellation is no longer possible. Please double-check all details before submitting a request.

Withdrawals are usually processed within 30 minutes. If it takes longer, first check your bank or mobile banking app. If the issue remains, contact the support team with your transaction ID — they'll resolve it quickly.

As a new member, you'll receive a welcome bonus (a percentage match on your first deposit), free spins, and special promotions during your first week. To claim your bonus, simply make your first deposit after registering — it will be credited automatically.

Bonus funds cannot be withdrawn directly. Each bonus comes with a wagering requirement — typically 10–30x the bonus amount. Once the requirement is met, the bonus is converted to your real balance and can be withdrawn.

A daily login bonus is credited automatically every time you log in to 365a. Log in 7 days in a row to earn a weekly bonus. VIP members receive double the daily bonus. No action needed — just log in and it's yours.

Yes! Refer a friend to 365a and once they register and make their first deposit, you'll receive a referral bonus. Your referral link can be found in your profile settings.

365a features Slot Games, Fish Game, Live Casino and Sports Betting. Hundreds of slot machines, multiple fish game variants, live card games with real dealers, and betting options across cricket, football, and more.

Start by checking your internet connection. Try refreshing the browser or clearing the cache. If the issue persists, switch to a different browser. If you lose connection mid-game, 365a records the bet result automatically — you'll see the outcome once you reconnect.